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BREAKING THE SILENCE ON WORKPLACE BULLYING

So what's the story?

Teasing, ridcule, exclusion, lying, rumors - sounds like a scene from the wrong side of a school playground but, according to Beyond Blue, in reality it makes up 50% of our adult experiences in the workplace. 

 

 

A Safe Work Australia (2013) report has found workplace-bullying levels in Australia are disturbingly higher than our international counterparts. What are we doing wrong?

 

 

In a recent study, 50% of our workers said they first experienced workplace bullying when they had their first jobs as teenagers.

As Australians we are schooled through childhood to believe that when life gets tough we just suck it up and soldier on like our all mighty ANZAC forefathers. This stereotypical Aussie tradition has even been ingrained into the culture of our workplaces, leaving us to feel ashamed or embarrassed to voice our worries, concerns and emotions.

Just last month Edith Cowan University Dean, Professor Maryam Omari, spoke at the “Change the Conversation” Conference Breakfast on how she sees similarities between behavior in the animal kingdom and in the workplace. Omari explained that humans have territorial instincts towards their positions in the workplace, and that a survival of the fittest mentality often exists. Surely as one of the most evolved species on the planet we can overcome this caveman-like behaviour, but how?

 

 

Despite the lack of media coverage, this is not a fresh issue the world faces, and back in 2007 the US Workplace Bullying Institute found that 40% of bullied workers voluntarily leave. Disturbingly, local circumstances have not changed, with a recent online survey showing the 38.89% of Aussie workers had to quit their jobs to end the bullying. No wonder the unemployment rate isn’t improving. While this atrocious action still occurs in our workplaces the Fair Work Commission sit smugly on their couple of hundred bullying claims per year.

 


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The FairWork Commission established the first workplace bullying legislation after a Federal Education and Employment report found in 2012 that workplace bullying costs the Australian economy between $6 billion and $36 billion every year.

 

Thinking of submitting a claim with Fairwork? Think again. The process is an extremely lengthy one - from the time of application to the final decision - and most likely the claim won’t make the distance. From the 343 applications submitted in 2014, the FWC finalised only 21 claims and one dismal claim was granted.

  • Section 789FC in the Fair Work Act states a worker who “reasonably believes” that they have been bullied can apply to the FWC for an order to stop bullying.

  • Section 789FD (1) states that a worker is bullied at work when:

  1. Another individual or group of individuals “repeatedly behaves unreasonably towards a worker;” and

  2. “that behaviour creates a risk to health and safety.”

 

I asked 20 random strangers, of all different ages and professions, about their workplace bullying experiences and, scarily enough, 0% said an outsider organisation had helped them in advising on what to do and what their rights were. So if people aren’t relying on external resources like the FWC whom can they speak to?

 

Melbourne-based health psychologist Toni Mellington did a study on Victorian workers and found that a majority of the victims weren’t speaking up about it.

 

"Not doing anything about it (the bullying) was the most common method taken by a target in response to being bullied. The action deemed most successful by respondents were "no action" and "seeking a new job"," Mellington said.

 

According to leading psychologist and CEO of Seven Dimensions HR, Eve Ash, the real problem is that a majority of workplace bullying occurs at a more subdued level. She says that subtle bullying can cause hurt, stress and suffering just as acute as obvious bullying would.

 

“Subtle bullying is much harder for HR to act upon, the major issue here is prevention,” Ash wrote in Smart Company.

 

“Your people are you most are your most valuable asset and it is a company’s responsibility to exercise a duty of care over its employees, and that includes ensuring that bullying does not take place.”

 

Calling bullying the “cancer” of the workplace, Writer and Psychology lecturer at the University of South Australia, Michelle Turkey, believes that evidence suggests the main problem is organizational factors within the workplace. She claims that treating the “symptom” (bullying behaviour) will not stop the “underlying malaise.”

 

All this talk of “prevention” appears to be effective in theory, what about the cases that slip through the cracks? In response to recent workplace bullying case, Chief Industrial Magistrate George Miller, recommended five steps that companies and employers should take to eliminate bullying:

 

  • Make it known that the company does not tolerate bullying;

  • Implement policies and procedures outlining the employers position on bullying, what is meant by "bullying" and the consequences of "bullying";

  • Ensure awareness of the company's policies and procedures;

  • Establishment of a complaints mechanism where by employees who have been bullied can make a complaint, as well as ensuring grievances are dealt with independently, timely, and kept confidential; and

  • Monitor the effectiveness of these steps on a regular basis.

 

("Australian Psychological Society : Fighting back: Workplace bullying in Australia", 2016)

 

With such a complex issue at hand we must address it with an unbiased perspective. Whether you have been the victim or the accused “bully”, the nine-to-five slog could be a lot easier if we all stand up and break the silence on Workplace Bullying.

So what's the next step? 

“That’s not bullying”: Fair Work Commission clarifies key aspects of new workplace bullying laws » Corrs Chambers Westgarth. (2016). Corrs.com.au. Retrieved 20 August 2016, from http://www.corrs.com.au/publications/corrs-in-brief/that-s-not-bullying-fair-work-commission-clarifies-key-aspects-of-new-workplace-bullying-laws/

 

Australia, K. (2016). Workplace Bullying Facts and Statistics - Know Bull! Australia :: Workplace anti-bullying website. Know-bull.com. Retrieved 18 September 2016, from http://www.know-bull.com/factsnstats.html

 

Australian Psychological Society : Fighting back: Workplace bullying in Australia. (2016). Psychology.org.au. Retrieved 20 October 2016, from https://www.psychology.org.au/publications/inpsych/workplace_bullying/

ENFJ Personality (“The Protagonist”) | 16Personalities. (2016). 16Personalities. Retrieved 4 October 2016, from https://www.16personalities.com/enfj-personality

 

Like a 'cancer' of the workplace, bullying is a symptom of dysfunction. (2016). The Conversation. Retrieved 28 October 2016, from http://theconversation.com/like-a-cancer-of-the-workplace-bullying-is-a-symptom-of-dysfunction-43831

 

Robin, S., Keller, A., Semmer, C., Norbert, K., Bergman, & Manfred, M. (2015). Psychological, Educational, and Sociological Perspectives on Success and Well-Being in Career Development, 21.

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The fine line of bullying: What HR needs to know. (2016). HR Online. Retrieved 28 October 2016, from http://www.hcamag.com/hr-news/the-fine-line-of-bullying-what-hr-needs-to-know-128952.aspx

 

The new workplace bullying laws: What they mean for you. (2016). HR Online. Retrieved 26 October 2016, from http://www.hcamag.com/opinion/the-new-workplace-bullying-laws-what-they-mean-for-you-177608.aspx

 

Why is teamwork important? | 8 good reasons why teamwork is so important!. (2016). The Happy Manager. Retrieved 5 October 2016, from http://the-happy-manager.com/articles/why-is-teamwork-important/

 

Workplace bullying: Violence, Harassment and Bullying Fact sheet | Australian Human Rights Commission. (2016). Humanrights.gov.au. Retrieved 6 August 2016, from https://www.humanrights.gov.au/workplace-bullying-violence-harassment-and-bullying-fact-sheet

 

Workplace Discrimination - Gender, Race, Age,  Equal Opportunity Commissioner. (2016). Fairworklegaladvice1-px.rtrk.com.au. Retrieved 6 August 2016, from http://fairworklegaladvice1-px.rtrk.com.au/discrimination.html?utm_source=ReachLocal&utm_medium=PPC%60&utm_campaign=ReachSearch&gclid=Cj0KEQjw8pC9BRCqrq37zZil4a0BEiQAZO_zrEqtW21DtEtQV7_CIcir1JpkF7YPXc_fHAUgQ69CfZwaAo_f8P8HAQ

 

Workplace Discrimination - Gender, Race, Age,  Equal Opportunity Commissioner. (2016). Fairworklegaladvice1-px.rtrk.com.au. Retrieved 20 September 2016, from http://fairworklegaladvice1-px.rtrk.com.au/discrimination.html?utm_source=ReachLocal&utm_medium=PPC%60&utm_campaign=ReachSearch

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